Refund and Exchange Policy

You may request a return or exchange within 30 days after delivery, including for a change of mind. Contact us before sending anything back so we can provide a prepaid return label or another equivalent no-cost return method and the correct return instructions. No restocking fee applies.

Damaged, defective, incorrect, or incomplete orders

If an order arrives damaged, defective, incorrect, missing an item, or materially different from its description, contact us with your order number and a brief description of the issue. We will review the request and provide an appropriate refund or exchange. We may ask for photos or other reasonable information to understand the issue.

Return and refund process

After an approved return is received and reviewed, we will process an approved refund to the original payment method within 10 business days. Your bank or payment provider may need an additional 5–10 business days to display the credit. If a refund has not appeared after that period, contact us.

This policy does not limit any rights or remedies available to you under applicable consumer protection laws.